Customer Service Management
Course #: BU 225
Class/Lab Hours: 3, 0
Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed. Note: Offered fall semesters only.
This course is Internet accessible and may be completed entirely online. Learn how!
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Course Requirements »
*Below are requirements for taking this course through the Internet Academy.
Please be aware that BU222 - Professional Selling has been replaced by BU225 - Customer Service Management. BU222 - Professional Selling is no longer offered. If BU222 is required by your program of study, please register for BU225 or contact your advisor.