Information Services

The Information Services department comprises four technical areas that provide services for students, faculty, staff and the community.

• Programmers maintain the 'Banner/Student Online Services' database which provides vital academic information.
• The webmaster maintains both global and internal web pages which provide valuable information regarding College programs, services, events and resources.
• Network technicians maintain the electronic infrastructure that allows communication between campus users and computing resources.
• Computer User Services technicians maintain the computing hardware and software so that campus users have access to reliable equipment and technical assistance.
• The department works together to manage and support the College's technology infrastructure to ensure an enriched teaching and learning environment as well as efficient and effective operations.

Request for Approval of Social Media Initiative

Supervisors

Name	Title	Room	Phone
AnneMarie Ambrose	Executive Director of Information Services	JH 114D	315-866-0300 x8625

Staff

Name	Title	Room	Phone
Kiel Adams	Technology Support Technician	JH 110	315-866-0300 x8205
Rebecca Alford	Technology Support Technician	TC 315	315-866-0300 x8729
Karen Ayouch	Systems Programmer/Analyst	JH 114C	315-866-0300 x8367
James Kowalczik	Network Administrator	JH 110A	315-866-0300 x8445
Michelle MacEnroe	Asisstant Network Administrator	JH 111	315-866-0300 x8266
Brad Morse	Webmaster	JH 110B	315-866-0300 x8265
Dennis Olds	Technology Support Technician	JH 111	315-866-0300 x8444
William Stagg	Network Technician	JH 110C	315-866-0300 x8449
Wendy Stevens	Systems Programmer/Analyst	JH 114A	315-866-0300 x8266
Michael Stockman	Systems Programmer/Analyst	JH 114B	315-866-0300 x8446
Glenn Williams	Technology Support Technician	TC 315	315-866-0300 x8555

Support Hours

Help Desk	Fall/Spring	Summer
Faculty/Staff	7:30 AM - 7:00 PM	7:30 AM - 4:30 PM
Student	11:00 AM - 7:00 PM	8:30 AM - 4:30 PM