Have a question? Check out the Frequently Asked Questions
If you are registered for one of the above courses, you will be able to access your course several days before the course begins at:
Your Angel Username will be your HCCC Student Email Address. You can determine your HCCC Email Address below, and therefore your Angel Username.
If you provided HCCC with your Social Security Number then your ANGEL username will be the first seven characters of your last name (if your last name is less than seven characters, then you would use your entire last name), first name initial and last 3 digits of your social security number followed by “@herkimer.edu”.
For example:
- John Doe with a Social Security Number of 123-45-6789 would enter his ANGEL username as .(JavaScript must be enabled to view this email address)
- Jane Patterson with a Social Security Number of 987-65-4321 would enter her ANGEL username as .(JavaScript must be enabled to view this email address)
If you are an International Student or you did not provide HCCC with your Social Security Number then your ANGEL username will be the first seven characters of your last name (if your last name is less than seven characters, then you would use your entire last name), first name initial and last 3 digits of your HCCC Student ID Number followed by “@herkimer.edu”.
For example:
- John Doe with an HCCC Student ID Number of H00075123 would enter his ANGEL username as .(JavaScript must be enabled to view this email address)
- Jane Patterson with an HCCC Student ID Number of H00077987 would enter her ANGEL username as .(JavaScript must be enabled to view this email address)
You can look up your HCCC Student Email Address (and therefore ANGEL Username) using Student Online Services. Just view your Student E-mail Address, it will be listed as your College E-mail Address.
Your Angel Password will initially be “hcccangel”, without the quotes. You must change your password as soon as you are able to login. If you have logged into ANGEL previously and changed your password but do not remember what it was please select the “I forgot my password” link. On the next page enter your HCCC Student Email Address and then check your HCCC Student WebMail account for the response.
When logging into your herkimer.edu email and intranet accounts, you must use Internet Explorer 5.5 or higher. You can access your HCCC Student Email Account here: http://www.herkimer.edu/mail.
You will be asked to enter your authorization information (username/password/domain). Note: in the Domain field, enter “hccc” (without quotes). If you DO NOT see a Domain field, then add the prefix “hccc\” to your username (without quotes or spaces and that’s a BACK slash, not a forward slash), for example:
If you provided HCCC with your Social Security Number then your HCCC account username will be the first seven characters of your last name (if your last name is less than seven characters, then you would use your entire last name), first name initial and last 3 digits of your social security number followed by “@herkimer.edu”.
For example:
- John Doe with a Social Security Number of 123-45-6789 would enter his HCCC Student Email Username as hccc\doej789
- Jane Patterson with a Social Security Number of 987-65-4321would enter her HCCC Student Email Username as hccc\pattersj321
If you are an International Student or you did not provide HCCC with your Social Security Number then your HCCC account username will be the first seven characters of your last name (if your last name is less than seven characters, then you would use your entire last name), first name initial and last 3 digits of your HCCC Student ID Number followed by “@herkimer.edu”.
For example:
- John Doe with an HCCC Student ID Number of H00075123 would enter his username as hccc\doej123
- Jane Patterson with an HCCC Student ID Number of H00077987 would enter her username as hccc\pattersj987
Your password will be your Social Security Number, no dashes, no spaces. For International Students who do not have a Social Security Number, you password will be your HCCC Student ID Number, including the ‘H’ (the ‘H’ must be capitalized as your password is case sensitive.)
If you experience any problems please contact the Help Desk as follows: Help Desk: .(JavaScript must be enabled to view this email address) or 315.866.0300 x8555
The SLN Help Desk (1-800-875-6269 by telephone or visit http://sln.suny.edu/sln_helpdesk.htm) is available to assist you.
If you need further information from HCCC, contact the Internet Academy at (315)866-0300, X8742 or toll-free in NYS at (888)464-4222 x8742 or via email at .(JavaScript must be enabled to view this email address).
