Reference
Reference librarians are available to assist you in using the library and doing your research project. If you do not see a librarian at the Reference Desk, ask for one at the Circulation Desk.
Contact a Librarian by e-mail: (JavaScript must be enabled to view this email address); or phone: 315-866-0300 x8394 or
Chat with Us Live at HCCClibrarian
Our Chat with a Librarian uses AOL’s Instant Messenger (AIM) service.
Download and Install AOL’s Instant Messenger (AIM) from the AOL site or
use AOL AIM Express or Quick Buddy (java enabled browser required) and set-up an account.
Add HCCClibrarian to your buddy list or
with Instant Messenger go to People then click “Send an Instant Message” to HCCClibrarian or
with Aim Express/Quick Buddy click IM and send to HCCClibrarian.
When requested, provide your Herkimer County Community College LIB# (bottom right of your ID)
and then begin your session with the Librarian.
Important - AIM is not supported by Herkimer County Community College’s Computer Services. If you need HELP,
go to the http://www.aol.com site.
The Library has knowledgeable staff that can help you become more successful when using our Library resources. Please request an in-person consultation online: http://www.herkimer.edu/library/individual_consultation/