Fall 2024 Courses
Customer Service Mgmt
Course code: BU225-02 | CRN: 40463 | Credits: 3 | Seats: 8 / 22
This course runs from August 26, 2024 to December 12, 2024 on TR from 11:10 am to 12:35 pm
Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed. NOTE: Offered fall semesters only.
Use this link to lookup course materials: Official Herkimer County Community College Textbooks
Instructor: Steven Boucher