Fall Session 2021
Customer Service Mgmt
Course code: BU225-01 | CRN: 41488 | Credits: 3 | Seats: 9 / 20
This course runs from September 07, 2021 to December 23, 2021 on TR from 8:00 am to 9:25 am
Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed. NOTE: Offered fall semesters only.
Use this link to lookup course materials: Official Herkimer County Community College Textbooks
Instructor: Pamela Gauthier